LET’S’ executive director, Heather McCain, was interviewed in this video piece by CityNews, calling for improved training for airline staff around how to best support disabled passengers. As Heather states: “How are you going to address ableism and create accessibility when you don’t know what the broad spectrum of disability encompasses, and how disability is affected by ableism, stigma, and prejudice.” In the video, disabled passengers discuss how they’ve been harmed by poorly trained airline staff. Ryan Lachance is a wheelchair user who described being dropped, twice, by Air Canada staff, stating “I’m not human cargo, I’m a person.”
(Illustration of a white and blue airplane.)