InQlusive Reach Website Consultation
A local organization recently invited LET’S to consult on their website redesign to make it more accessible and reflective of the communities they serve. Examples of small language shifts that signal big changes in values.
Why Access Instead of Adaptive?
Access is a rights-based concept: everyone needs it. Using “adaptive” implies something “special” or separate, which reinforces outdated ideas about disability. “Adapted” still works when describing personal care, since it reflects support tailored to an individual’s needs.
Why Neuro-Affirming Instead of Neuro-Inclusive?
At LET’S, we don’t use “inclusion” or “inclusive.” Inclusion continues to center dominant groups and depends on them to “invite” others in, rather than transforming systems that caused exclusion in the first place. Equity, by contrast, questions and changes those very systems – a justice-based approach that redistributes power and resources.
The term affirming actively values all neurotypes as valid expressions of being, recognizing that the existing world was built for only some. Being neuro-affirming means recreating environments and relationships that honour neurodivergent experiences and expertise.
Through our consultation, we helped reframe service descriptions to better reflect access, affirmation, and authenticity – removing over-promising, ableist, or hierarchical language.
This collaboration shows how language and framing can shape systems – turning accessibility from an afterthought into a foundation of equity and dignity.